Cancellation policy
Directly from your personal space
Click on the little man at the top right of the website to access your account and cancel your subscription.
Don't hesitate to contact me directly with your request by email: hello.lolitaparis@hotmail.com or by instagram message: lolitaparis_
When you sign up for a subscription, you receive repeated deliveries. These are based on the subscription duration and frequency you select.
Ambassadors receive the obsession box free every month. They will only be charged for the delivery every month.
Your payment details will be stored securely and you will be billed for each delivery, unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you can cancel it in your dashboard or contact us at the above address.
If you wish to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
For monthly boxes, delivery will always be the same.
As an ambassador, you commit to a minimum period of 2 months when you take out the subscription. The ambassador will receive a free monthly box (excluding delivery).
This minimum period is useful for guaranteeing a long-term partnership.